Privacy Policy
E Kenoz ("we," "us," or "our") operates ekenoz.com. This policy explains how we collect, use, and protect your personal information.
Information We Collect
When you place an order or create an account, we collect:
- Name, email address, phone number
- Shipping and billing address
- Payment information (processed securely — we do not store credit card numbers)
- Order history and product preferences
When you browse our site, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website or search terms
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to your questions and requests
- To improve our website and product offerings
- To send promotional emails (only if you opt in — you can unsubscribe at any time)
Data Protection
All transactions are encrypted with SSL (Secure Sockets Layer) technology. Your payment details are processed through secure, PCI-compliant payment processors. We do not store your full credit card number on our servers.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share information only with:
- Shipping carriers (UPS, DHL, FedEx) to deliver your order
- Payment processors to complete your transaction
- Analytics services to help us understand site usage (in aggregate, non-identifiable form)
Cookies
We use cookies to remember your cart contents, preferences, and login status. You can disable cookies in your browser settings, though this may affect site functionality.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing info@ekenoz.com.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Last updated: April 2026